Updating your details on Tutor Cruncher
How do I edit my account information?
You can edit your account information by clicking the account menu button at the top right hand corner of the screen. Then click ‘Account’ from the dropdown menu. From here you can change your password, upload a photo, change your time zone, and edit your details. Click ‘Submit’ when finished to save your changes.
How do I log in/log out/switch users?
To log into Tutor Cruncher, go to https://secure.tutorcruncher.com and enter your login information. This will log you into the last company you logged into. To log out, click the account menu button at the top right hand corner of the screen and then click ‘Logout’ from the dropdown menu. You will then be taken back to your company login screen. If your other user is on the same agency, then you can login through this page. Otherwise you can go back to https://secure.tutorcruncher.com and login from there.
How do I change/reset my password?
You can change your password by clicking the account menu button at the top right hand corner of the screen. Then click ‘Account’ from the dropdown menu, and ‘Change Password’ at the top of the next page. You will need to type in your old password to change it to a new one. After clicking ‘Submit’ you will be logged out and will have to log back in with your new password.
If you do not remember your password and want to reset it, then go to your company login page and click ‘Reset password’. Then type in your email address and click ‘Reset’. If you have submitted an existing email address, you will receive a link to reset your password.
How do I log into my SLTA profile if I also use Tutor Cruncher with a different agency?
Logging in through https://secure.tutorcruncher.com will log you into the last company you logged into. To log into Simply Learning Tuition Agency, please login through our company URL: https://secure.tutorcruncher.com/simply-learning-tuition/login/
Entering Timesheets and Lesson Diaries
- Log onto your tutor profile on Tutor Cruncher and select the ‘My Jobs’ tab.
- Select the job that you would like to add timesheets too.
- Important to note: Whatever you enter in the ‘Topic’ field is visible on our client invoices. We therefore require you take care when entering this information and always start with a capital letter.
- Useful to know: Once you have entered your final timesheet for a client, select the ‘set status as finished’. This will keep your jobs tab up to date and make finding active jobs and clients easier.
How do I know if I have submitted my timesheets correctly?
All lessons that are marked as ‘complete’ can be invoiced.
Can I edit my timesheet?
You can edit your timesheet as long as you can see ‘Editable’ next to the lesson.
What if I miss the deadline?
We advise that you ensure that your billing is up to date and that you are billing for tuition that has taken place during any given month. Any late timesheets may be treated as such and they may be invoiced in the next billing cycle i.e. the beginning of the following month. This will delay payment of these timesheets to you.
What if I am asked by the client to deliver more tuition than in my brief from SLT?
We ask that you tell us about any significant changes (i.e., a large increase in hours being booked), or if you have any concerns about the client’s ability to pay)
What if I am approached by a client to deliver new tuition after a break?
All new bookings of new work must come through SLT, otherwise we cannot guarantee payment for these bookings
Do I have to submit a Lesson Report?
We will ask you to submit a report for every lesson, briefly explaining what was covered and how the student got on. These provide parents with proof that work was completed and allows us collect payment
Do I have to have a DBS?
We do require you to have a DBS and also to be signed up to DBS update service (£13 per year). As long as you are on the update service, then you do not have to apply for a new DBS every year.
Where can I find my Invoice?
We will email you your invoice before payment of your fees is made. A copy of your invoice can also be found on your Tutor Cruncher profile under the ‘Payment Orders” tab.
Can I charge for a cancelled lesson?
We enforce a strict lesson cancellation policy – you will need to enter any lessons cancelled (with less than 48 hours’ notice) into your lesson report, so that we can charge for them. If the student was sick, or there is another, ‘force majeure’ reason for cancelling, then this policy doesn’t apply and you will not be able to charge for the lesson
Adding your expenses
- Log onto your tutor profile on Tutor Cruncher and select the ‘Expenses’ tab.
- Click ‘Add Expense’ and add the information.
- Important to note: You can add one expense per lesson. Please make sure the dates match the lessons you have submitted when submitting travel expenses.
- Useful to know: You can submit multiple expenses on a single claim, if the expense is for the same amount i.e. you can enter ‘Travel – 5x £5’ into the description and enter £25 as the amount
Financial details & payment dates
Providing your financial details
When your account is activated with SLTA, please email email@example.com with your current bank account details.
Billing and Payment cycle
When will I be paid?
We will transfer your fees on the last working day of any given month for work delivered during the previous month, subject to our terms and conditions.
What will I be paid for?
You will be paid for the timesheets that were submitted correctly by the deadline. These timesheets will be listed on your invoice.
What if a timesheet is missing from my Invoice?
In this situation, it is likely that the timesheet was not submitted correctly, or by the deadline.
When should I submit my timesheets?
We advise that you submit timesheets throughout the month and not to wait until the end of the month. You will receive a reminder email with the timesheet deadline and payment date each month. As a general rule, the deadline is midnight on the final day of every month.
What if a client wants to pay me?
Please remember – never accept payment directly from the client. All payments are owed to Simply Learning Tuition Agency.
Do I owe or have to pay taxes myself?
It is the responsibility of every tutor (as a self-employed contractor) to report and pay any and all taxes due to HM Revenue & Customs (HMRC), either through Self-Assessment, your limited company or any other way as specified by HMRC. We do advise that you seek legal advice in this regard.
Should your issue or question remain unresolved, please contact firstname.lastname@example.org